Event Phone: 401-732-1100

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  • Positioning Your Business: Reviews & Reputation
     February 16, 2022
     9:00 am - 10:00 am


In this session, Tom Canterino from LevelUp Digital Solutions will discuss:

  1. Why review requesting is so important for your business
  2. How to get key stakeholders involved in providing reviews
  3. Considerations you need to keep in mind when soliciting online feedback
  4. Best practices for launching review requesting
  5. Factors to consider when implementing a Reputation Management program
  6. How to be proactive with online feedback (both good and bad!)


Register prior to Tuesday, February 15 at 6:00 pm to receive the Link, Meeting ID and Passcode the day prior. You must be pre-registered prior to 7:45 am the day of the event to receive the link.

About Tom:

Tom is an innovator, entrepreneur, life-long student of marketing and sales, and on occasion – a teacher of these subjects. Professionally, he is dedicated to achieving growth through new initiatives and the design and execution of innovative marketing and business development programs.

He began his career in the start-up arena, playing a leadership role with Panino Express Mobile Cuisine & FeedMe Solutions and transitioned into the entrepreneurial realm in the early-2000s. He has since been instrumental in the launch of several new ventures related to healthcare, food service, and technology.

He is a junior Olympic champion skier, aquatics coach, and volunteer for the Rhode Island Special Olympics.

Tom is an active advocate for the well-being and equal rights for the LGBTQ community and services on the Youth Pride RI Board of Directors.


United States


New To Zoom? Click to watch a video and see how easy it is, step-by-step.

You will feel more comfortable in the meeting|event if you prepare ahead of time.  Allow at least a half hour if you haven’t already been on a zoom call to set up and test the technology:

Zoom Virtual Meeting|Call Tips

Find a quiet room and close the door so we will have the same level of no distraction plus confidentiality.

  • Look at what is behind you – in Zoom you can select a virtual background – next to the video camera icon (usually bottom left) click on the arrow and select a virtual background
  • If you click on the video camera icon or microphone icon (usually bottom left) it will turn it off (the icon will have a diagonal red line through it)
  • Check your camera ahead of time. Ideally position your camera enough in front of you that we see not just your face but upper body, so we can see your gestures.  It’s best if the camera is elevated to eye level, not looking up at your chin
  • Make sure the light isn’t too bright behind you. If it’s too bright you will appear as a silhouette … we want to see your face
  • Test your video first here: https://support.zoom.us/hc/en-us/articles/201362313-How-Do-I-Test-My-Video-
  • Good audio is critical. Test it first.  https://support.zoom.us/hc/en-us/articles/201362283-Testing-computer-or-device-audio
  • You can use a headset with a mic if the audio isn’t clear
  • Test your internet connection ahead of time. If you’d like me to do that with you let me know and we’ll set up a time prior to the meeting
  • You will receive an email the day before, or day of depending on when you register, with a link inviting you to join the zoom meeting – meeting ID and passcode will be included
  • If you are working from home in PJ bottoms, you might want to turn off your video before you stand up 😊

Zoom Safety & Technical Tips

  • DO NOT make meetings or classrooms public. In Zoom, there are two options to make a meeting private; require a meeting password or use the waiting room feature and control the admittance of guests.
  • DO NOT share a link to a teleconference or classroom on an unrestricted publicly available social media post. Provide the link directly to specific people.
  • Manage screen sharing options. In Zoom, change screen sharing to “Host Only.”
  • Ensure users are using the updated version of software – security patches are continually being added.